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Sofia Hernandez posted a job: I'm hiring for this position - great people - know anyone who might be a good fit? "Know anyone for this job? Customer Support Representative - Level I in Garden Grove, CA Essential Functions: Log and handle all incoming customer requests via phone, email and fax. Work with customers to reach problem resolution in the quickest and most efficient manner possible. When necessary, escalate to proper department and conduct close follow up. Troubleshoot software issues and teletrac units using necessary tools and resources. Schedule vehicle service appointments as needed. Perform other duties as assigned. Qualifications: Minimum of 2 yrs prior help desk experience. Excellent verbal and written communications skills Ability to plan, organize, and prioritize Basic Knowledge of PC Hardware/Software installation and maintenance. Excellent customer service skills. Wireless, GPS, Fleet industry knowledge a plus APPLY ONLINE: https://home2.eease.adp.com/recruit/?id=3332602 http://bull.hn/l/V9EO/5" | |||||
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