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Kelly R. Johnson posted a job: Fantastic opportunity for someone with a background in B2B collections! If you're interested in long-term employment, stability, and great pay for the experience required, apply for this role! "Are you a good fit for this job? Credit Representative - B2B in Overland Park, KS This is a temp-to-perm/direct hire Credit Representative role. The client is looking for someone who has at least two years experience and the experience must be recent and progressive. The responsibilities of the Credit Representative are as follows: Contact accounts to obtain payments and account actions Investigate and resolve cardholder billing questions Manage assigned accounts, enforcing terms and credit lines Assist the customer in reconciling their account(s) Assist the customer and dealer in dispute resolution Respond to client inquiries via phone, fax and email within a specified Service Level Agreement (SLA) Dispute resolution/process billing errors Conduct research and follow-up on accounts payable/receivable issues Perform billing and reimbursement audits Contact customers regarding credit line issues Manage tickets about unapplied payments Contact customers to discuss first bill and payment Identify procedural issues Other general customer and merchant support duties as assigned We are looking for the following in the ideal candidate: Experience with and passionate about solving problems and resolving conflict Intermediate proficiency with MS Office Excel and Word Highly motivated self-starter with ability to work independently as well as within a team environment Strong negotiation skills under difficult circumstances Proven ability to prioritize multiple tasks Exceptional attention to detail is required Highly assertive and must enjoy making phone calls Extremely dependable Excellent professional phone voice and skill is a must Effective written and oral communication skills along with strong interpersonal skills Experience with problem identification and solution Strong critical thinking and analytical skills Strong written and oral communication skills Minimum 2 year of Credit, Business to Business, Collections, Accounting, Customer Service experience Accounting experience preferred http://bull.hn/l/ZSU8/6" | |||||
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