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Srinivas Reddy Srini.Recruit@gmail.com 10666Connections posted a job: “Director Customer Engineering” - Permanent role based in Singapore for the World’s leading semiconductor manufacturing company. "Job Purpose: To manage and enable all aspects of customer programs from the initial design win to the final delivery including process and product qualification, test, assembly, yield enhancement and ramp to production. This position will be responsible for ensuring that the customer programs are being managed and executed accurately and in timely manner and to do so by providing excellent customer services so as to achieve customer satisfaction. Principal Accountabilities: • Plan, monitor and control the overall project plan and risk analysis to ensure that all deliverables are met on time. • Define and implement effective systems to manage and monitor the success of customer programs and prototypes in the Fabs. • Build and employ systems to process and manage customer interfaces (such as but not limited to customer requests, meetings, visits, complaints and feedbacks) with timely closed-loop response. • Develop and utilize procedures to effectively communicate to customers on Fab major technical and/or quality issues so as to mitigate exposure and proactively manage customers’ expectations. • Set up and operate Customer Survey to gauge customer satisfaction and drive for improvements with the aim of being rated as #1 Supplier. • Lead and mentor team leaders and members to be proficient in carrying out Customer Engineering’s roles and responsibilities through training and coaching. Nurture the next tier of leadership. • Synergizes and participates with cross-departments in achieving corporate management’s business objectives and initiatives. • Communicate project status to management on a regular basis. Education: Ph.D/Masters/Degree in Electrical/Electronic Engineering or related field; or relevant education and years of working experiences. Masters in Business Administration preferred. Experience: 10 to 15 years’ in semiconductor manufacturing with at least 5 years in management position, leading a department and at least 5 years in a technical position As per my client needs, this role is open for the candidates who are currently based in Singapore. This is a remarkable opportunity with superior challenges & career growth. If this interests you, Please send your CV to srinivas.reddy@adecco-asia.com to initiate the process. We regret that only shortlisted candidates will be contacted." |
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Wednesday, October 26, 2011
New job “Director Customer Engineering” - Permanent role based in Singapore for the World’s leading semiconductor manufacturing company.
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