New job ◄Professional Service Manager► - Ireland - Customer, Networking, Programming - Strong Salary and Rewarding Career

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Group: JOBS 2.0: Job Search Career Networking Staffing. Post Resume -Get Paid by Employers at Resumark .com Subject: ◄Professional Service Manager► - Ireland - Customer, Networking, Programming - Strong Salary and Rewarding Career Richard Snowden posted a job: ◄Professional Service Manager► - Ireland - Customer, Networking, Programming - Strong Salary and Rewarding Career "Professional Service Manager (Technical) The Professional Service Manager functions as part of the Developer Support team to ensure key enterprise customer success in building applications and services on the company’s platform. The PSM provides assistance to the customer as an expert on the full line of the companies’ services and the customer’s architecture in support of strategy questions, project planning and launch and on-going operational issues. PSMs are engaged at the account level in providing recommendations and proactive advice through all phases of the implementation life cycle. Every day will bring new and exciting challenges on the job while you: • Act as a single point of contact to Enterprise Accounts • Field all cases from Enterprise customers during business hours • Complete analysis and present periodic reviews of operational performance to customer • Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning • Participate in customer requested meetings (onsite or via phone) • Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns • Work with some of the leading technologists around the world Basic Qualifications • Must have demonstrated expertise in one or more of these areas; o Systems administration (Linux and/or Windows) o Networking (DNS, IPsec, BGP, VPN, Load Balancing) o Programming / scripting (Java, Perl, Ruby, C#, and/or PHP) o Experience working within the software development or Internet industries is highly desired • Candidates must have excellent oral and written communication skills • Strong customer focus • Ability to juggle many tasks and projects in a fast-moving environment • Experience working directly with Enterprise customers Strong Salary Package and benefits is being offered Apply today or email GemPool direct for more information: careers (at) gempool.ie GemPool – Great People for Smart Clients"

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