New job IT Operations Analyst/Specialist in Germany

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Group: JOBS 2.0: Job Search Career Networking Staffing. Post Resume -Get Paid by Employers at Resumark .com Subject: IT Operations Analyst/Specialist in Germany Angelo Chirulli posted a job: IT Operations Analyst/Specialist in Germany "Our client is a leading gaming technology and services company providing innovative technology, creative content, and superior service delivery to effectively manage and grow today's evolving gaming markets. In order to support their German customer in Suhl, our client is looking for an IT Operations Analyst/Specialist. Duties and responsibilities: Serves as the first point of contact for 2nd tier support of customer data center operations and demonstrates a relentless commitment to meeting and exceeding customers’ expectations while also achieving the goal of reducing the risks and costs of providing services; Works to build an effective partnership with the internal customer on a daily basis and ensures that customers’ concerns or service level incidents are addressed promptly and efficiently by delegating to the appropriate System Administrators, personally troubleshooting and implementing solutions; Performs advanced level troubleshooting of host systems and middleware servers and performs advanced troubleshooting of network devices related system and server connectivity; Monitors and/or troubleshoots automated system and server functions by utilizing tools for verification of services, monitoring tool set availability and detecting, reporting, escalating, tracking and documenting anomalies; Maintains and reviews system and server documentation (system drawings, best practices and performance and capacity metrics), operational procedures and checklists; Defines, develops, reviews and implements a maintenance strategy and maintenance scripts relating to backup and recoveries of systems and servers; Analyzes system and server performance statistics and performs required tuning activities to optimize performance; Adheres to IT best practices by following established IT best practice performance; to Incident Management process and performs assigned incident identification, notification, documentation, and intermediate level diagnosis and remediation activities; to Change Management process and performs assigned change activities; to Release Management process and performs assigned database release actions; to Audit Management process and procedures. Technical Knowledge and Skills - Required Advanced/Expert ability to navigate through Unix/Linux/AIX/VMS/DOS and execute commands; Advanced/Expert knowledge of Windows, LINUX, AIX, VMWARE and VMS configurations and functions; Advanced ability to use OS utilities and knowledge of IP protocol and LAN topology; Intermediate knowledge of Sybase, DB2, MySQL and SQL databases; Advanced ability to update, modify, reconfigure, backup and restore systems and servers; Advanced ability to create, modify, test, implement and maintain scripts (DCL, LSE, Perl, SQL, SQR, VI, etc); Advanced ability to use of system and server analysis tools (IBM Director, Enterprise Manager, etc……); Basic knowledge of change and incident management tools; Advanced ability to detect, analyze, troubleshoot and escalate system and server incidents. Education: Bachelor's degree with a technical major or equivalent experience; System and server certifications are required. Languages: Fluent German and English required (mandatory!) Permanent position for EU or Visa holder. Location: Suhl, Germany. Salary: Flexible to attract the best. If you are interested please send to Dr. Angelo Chirulli your resume in word format, a cover letter focused on your experience, salary, notice period and availability with Ref. IT Operations Analyst/Specialist in Germany to angelo.chirulli@pentasia.com. Website: www.pentasia.com Thank you in advance. The client is an Equal Opportunity Employer (EOE)."

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