New job Client Relationship Manager @Barcelona

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Group: JOBS 2.0: Job Search Career Networking Staffing. Post Resume -Get Paid by Employers at Resumark .com Subject: Client Relationship Manager @Barcelona Barbara França posted a job: Client Relationship Manager @Barcelona "Market Metrix is a strategic partner for hospitality companies who wish to leverage customer and employee feedback for performance improvement and real business results. Our client serves over 7,000 hotels worldwide. Market Metrix deploys end-to-end customer and employee feedback solutions and brings to the table a world-class software product; survey design and industry expertise; strong project and change management skills, and a consultative approach to add value in indentifying critical customer and employee insights. The position requires someone who has excellent communication and organization skills and who has experience managing and interacting with clients. This position is also responsible for forging relationships with client's senior executives and providing expertise as business improvement partners. The Client Consultant is a key member of the Client Services team, which is responsible for overall client retention. Responsibilities are varied and ever-expanding, including: Manage client accounts/relationships and serve as primary client contact Implement programs for new clients Consult with clients on how to interpret results and manage their business Manage internal and client projects Provide recommendations to sales and product management Create and administer surveys and reports Prioritize, troubleshoot and report technical issues Train clients on how to best utilize our online system Communicate key issues and insights to management Please send your CV to : barbarafranca@yer.es"

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