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Group: JOBS 2.0: Job Search Career Networking Staffing. Post Resume -Get Paid by Employers at Resumark .com
Subject: I'm hiring - great people - check out this opening

Konstantina Kyrtsos posted a job: I'm hiring - great people - check out this opening

"Now Hiring: Desktop/Tech Support - Bilingual in Waterloo, ON Canada Note: Approximately every 6 weeks you will be required to work from 12-8pm for 1 week. 6 month contract for a Bilingual Tech Support person Location: Waterloo Start By: 9/10/12 Description/Comment: 3-5 yrs experience - Responsible for delivering technology suport and solutions to Canadian sales force. The customer base includes several thousand Financial Advisors with varying PC based hardware and software platforms operating. As a member of the Distribution Technology Support Center, you will be a key component to ensuring technology for our Field staff and Advisors is available, functioning and an asset to their business. Your clients will turn to you as their go-to resource to help them be more productive and utilize technology! As such this position includes a Rotating Shift. Approximately every 6 weeks you will be required to work from 12-8pm for 1 week. Responsibilities include • Assist advisors in resolving hardware and software related problems • Troubleshoot to resolve technical incoming telephone and email inquiries • Documentation of procedures • Communication of technical issues to a non-technical audience • 2+ Years PC Support (Desktop/LAN/WAN: Hardware/Software, Internet) • Previous experience supporting Business Applications or Portals for business clients • Previous experience in a customer service role • Previous call centre experience • Ability to work in a customer service, team oriented environment • Ability to learn new technologies and tools • Ability to work both independently and in a team setting Attributes • Excellent interpersonal, customer service and telephone skill • Excellent analytical and problem solving skills • Strong influencing and negotiating skills required • Excellent written and oral communication skills Start Time: 9:00 AM Hours: shifts from 8am-8pm If you are intersted send me your resume to konstantina.kyrtsos@modis.com Thanks, Konstantina Kyrtsos Resource Development Manager MODIS 10 Bay Street, 7th Floor, Toronto ON M5J 2R8 O: 416-367-2020 x5441| C: 416-820-2458| F: 416-366-2001 konstantina.kyrtsos@modis.com http://bull.hn/l/T0BY/4"

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