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Subject: Seeking exceptional Customer Service Assistant with fluent German language skills to join a successful and expanding bioscience company based in Cambridge.

Claire Clark posted a job: Seeking exceptional Customer Service Assistant with fluent German language skills to join a successful and expanding bioscience company based in Cambridge.

"Are you a good fit for this job? Customer Service Assistant (German speaking) in Cambridge, United Kingdom Role: Customer Service Assistant (German-speaking) Location: Cambridge, UK Salary: £17k (OTE £18,650) Company Overview: Our client is a successful and growing bioscience company, a web-based business, specialising in the production and sale of antibodies and related products to scientific research organisations. Their head office is based in Cambridge, UK and they also have offices in the USA, Japan and Hong Kong. Position Overview: To support their growing German-speaking customer base by ensuring fast delivery and exceptional service, an exciting new opportunity has arisen for a German-speaking Customer Service Assistant to play a key role in their German team. As a dedicated German-speaking Customer Service Assistant you will be based the UK office alongside the French, Spanish and English teams. The role involves answering customer enquiries in German and English via email and over the phone; and processing orders using their bespoke Customer Relationship Management (CRM) system. You will also assist with general administration within the department. The successful candidate will have the following skills: • Excellent written and spoken English and German; • The ability to demonstrate relevant customer service experience • Fluent German language skills • Additional European languages such as French or Spanish would be advantageous. The successful candidate will possess the following attributes: • Team player • Good communication Skills • Ability to build effective rapports and relationships • An aptitude in prioritising workloads and meeting deadlines • Good computer skills (preferably in a commercial environment) Our client’s culture is one that empowers individuals, with responsibility given at an early stage. They place great emphasis on knowledge and experience. The working environment is fun but intense, with everybody working together as a team to deliver great service and the best products to their customers. In addition to competitive salaries they offer an attractive flexible benefits package which includes a profit-share scheme and share options. To apply please contact Claire Clark at claire@dovetailhrs.co.uk or on 0044 (0) 1635 43100. Please note that our client does not have the facility to sponsor candidates from outside the UK so all candidates must already have eligibility to work in the UK. http://bull.hn/l/MIQM/6"

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