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Group: JOBS 2.0: Job Search Career Networking Staffing. Post Resume -Get Paid by Employers at Resumark .com
Subject: Customer Service Representative 3mths Contract, Immediate start $55,000 - $63,000 package (contract rate equivalent)

Anthony Daly posted a job: Customer Service Representative 3mths Contract, Immediate start $55,000 - $63,000 package (contract rate equivalent)

"BE THE LEADER OF THE PACK If you are looking for an exciting career with an organisation that is experiencing rapid growth and offers enormous career development opportunities, then we want to hear from you. THE POSITION As the successful candidate, you will be working for an internationally recognised brand name and a highly profitable manufacturing company. This is a 3 months contract with an opportunity for conversion to a permanent position. Reporting to the Customer Service Manager, you will be responsible for building and retaining customer confidence through the delivery of exceptional service. Your customers will be both internal and external. The role offers a great opportunity for anyone with strong customer service (corporate) and sales background (manufacturing or corporate). Key Responsibilities: •Management of both internal and external customer relationships •Ability to identify key areas of service improvement (systems enhancements and processes) •Implementation of customer improvement plans and service delivery KPI’s •Support of incoming calls (internal & external) and the ability to answer queries in a timely manner •Administrative tasks: order entry into SAP system, management of follow-up enquiries, general administrative duties WHAT DO WE WANT FROM YOU? To be successful in this role you will possess: 1.3-4 years experience in a Customer Service/support role, preferable in a corporate/manufacturing environment 2.Manufacturing or FMCG experience is highly desirable 3.Proven track record in working within a large-scale customer service environment 4.Impeccable communication and presentation skills 5.SAP, WCS, Microsoft Office (Word, Excel and Outlook) – intermediate levels 6.Administrative skills: ability to prioritise workloads, forecasting/budgets, marketing campaigns, presentations, data entry 7.Strong team focus, initiative, ability to work independently WHAT’S IN IT FOR YOU? •Exciting opportunity to build a career within a large corporate organisation •Cross training – build your skills across key areas in the business •Opportunity to work with high profile clients To submit your confidential resume by e-mailing us at: resumes@nspirerecruitment.com.au Please note: only candidates that meet the selection criteria will be contacted. Application: Open"

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