Friday, September 16, 2011

New job Looking for EVO E2E Service Level Manager, Newbury UK & Dusseldorf Germany

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  • Group: JOBS 2.0: Job Search Career Networking Staffing. Post Resume -Get Paid by Employers at Resumark .com
  • Subject: Looking for EVO E2E Service Level Manager, Newbury UK & Dusseldorf Germany

Shashidhar Marni posted a job: Looking for EVO E2E Service Level Manager, Newbury UK & Dusseldorf Germany

"Candidate should have 4 to 5 years of SAP experience, managed large customers (international), preferably in the telecom domain • E2E Service Level Fulfillment & Reporting • Identification of support scope & process gaps across all involved support parties • Quality assurance for service reporting performed by EVO Service Desk • Provision and revision of Remedy configuration requirements for SLA monitoring & reporting • Management of EVO OpCo Service Managers including quality assurance for OpCo Service Review Meetings Organise on call duty shift pattern for OpCo Service Managers Should have knowledge in – • ITIL Foundation Certification • Strong Communication & Facilitation skills • Excellent organisational skills • Strong customer orientation & quality attitude • Good Remedy 7 knowledge Good knowledge about EVO Ecosystem architecture & involved Support Groups Please forward your resumes at cvmarni@gmail.com Thanks, Shashidhar"

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