New job Manager Business Development, Contact Centers

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Group: JOBS 2.0: Job Search Career Networking Staffing. Post Resume -Get Paid by Employers at Resumark .com Subject: Manager Business Development, Contact Centers Muhammad Aly posted a job: Manager Business Development, Contact Centers "We are looking for candidates for the position of Manager Business Development, Contact Centers at a Large Multinational Company. Position Title: Manager Business Development, Contact Centers Company Type: Large Multinational Company Position Location: Lahore Salary: 150 to 300K -- may vary (based on credentials) Essential Requirements: -- About 10 years (or more) total work experience -- Recent experience in Business Development in prestigious Call Center/Contact Center/BPO Note: -- Candidate should be able to demonstrate a portfolio of clients/customers The ideal candidate should have -- Masters degree in Business Management / Administration or other related fields like business strategy -- 10+ years of overall experience (at least 3 years of relevant experience) -- Well versed with domestic and international BPO strategies related to Contact Centers -- Knowledge of business and management principles Essential Skills -- Excellent communication and presentation skills -- Ability to plan good business proposals -- Ability to work collaboratively -- Excellent analytical and financial skills. -- Good project and time management skills -- Understanding of key Telecom operational business processes would be an added advantage Job Description: -- Responsible to bring in business for Contact Center & back-office though local market and international off-shoring -- Responsible for revenue growth through BPO service -- Long and short term strategic planning for BPO business -- Maintain and develop relationship with clients and vendors -- Preparing business proposals, pricing model, RFPs, NDA, MOU for clients -- Lead off-shore development and project management of partners throughout the outsourcing cycle, including analysis, transition, implementation, management, optimization and terminations -- Exploring potential to increase revenues through inbound, outbound and back-office services -- Create a global footprint to cater growing appetite of BPO services -- Responsible for complete off shoring related aspects -- Visiting clients, setting up meetings and presenting the company as potential BPO partner -- Assisting BPO setup including technical and non-technical infrastructure -- Monitor and prepare ROI and cost benefit for each client -- Coordinate with related departments to ensure smooth execution of projects -- Creating visibility of the company as BPO at all possible forums including websites, external activities & blogging communities -- Establish relationship with clients to ensure customers satisfaction while bringing in more business -- Conducting operational due diligence on opportunities in local and international market -- Responsible for quality reviews to assess performance as per contract obligations and expectations Candidate with relevant experience can send there CV at aly.careerpakistan@gmail.com"

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