New job Fulltime PM-Incident Management position in Savannah, GA

LinkedIn Following

Group: JOBS 2.0: Job Search Career Networking Staffing. Post Resume -Get Paid by Employers at Resumark .com Subject: Fulltime PM-Incident Management position in Savannah, GA Navneet Chalana (n.chalana@damcosoft.com) posted a job: Fulltime PM-Incident Management position in Savannah, GA "PM-Incident Management in Savannah, GA Notes: Please send resumes to n.chalana@damcosoft.com We do not sponsor Visa; you should be authorized to work in United States. Yes, We are dealing with the Hiring Manager Directly “NO LAYERS” Should you have any questions, please feel free to contact me @ 646-290-7238. Job Description:1)         Driving the efficiency and effectiveness of the Incident Management Process. 2)         Producing Management information. 3)         Managing the work of Incident support staff (first and second line) 4)         Monitoring the effectiveness of Incident Management and making recommendations for improvement 5)         Developing and maintaining the Incident Management systems 6)         Managing Major Incidents 7)         Developing and maintaining Incident Management process and procedures 8)         Ensuring post-review of Priority-1 Incidents 9)         Chairing the Incident and Problem review meetings 10)        Following defined escalation path when needed as defined in the escalation policy 11)        Notifying the participants in the Incident Management Process when standards and procedures are not being followed 12)        Rerouting misdirected Incidents that have not been handled in a timely manner 13)        Responding to the Incident Analysts regarding Escalation issues in a timely and appropriate fashion 14)        Identifying incidents that need special attention or escalation http://bull.hn/l/ECSN/1"

Go see this job post »

Don't want to get activity notifications: Change your following people settings » Learn more about following people's activity LinkedIn values your privacy. At no time has LinkedIn made your email address available to any other LinkedIn user without your permission. ©2012, LinkedIn Corporation.