New job Arrangements Counselor - Alhambra, CA (2 openings)

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Group: JOBS 2.0: Job Search Career Networking Staffing. Post Resume -Get Paid by Employers at Resumark .com Subject: Arrangements Counselor - Alhambra, CA (2 openings) Joyce Ng posted a job: Arrangements Counselor - Alhambra, CA (2 openings) "Complete funeral and cemetery arrangements with families . Present and sell company products. Administrative Duties. Provide excellent customer service. MUST be bilingual in CHINESE (speaking) and ENGLISH. 5 years experience in the mortuary/cemetery industry. Licensed Funeral Director and/or licensed Embalmer, preferred. Must pass CFDA Arrangers Test or equivalent, and if necessary, complete an CFDA Funeral Arrangers Course or equivalent, and successfully pass the accompanying examination by a score of 75% or higher. Retail sales and customer service background a plus. Minimum of two years of college. Email resumes to jng@cscla.org Present and sell company’s products and services in accordance with company objectives; and accurately explain prices, services and policies. Demonstrate a high level of compassion, empathy and integrity. Proactively identify cost savings and revenue enhancement opportunities. Prepare accurate documents and enter arrangement notes into the AS400 in accordance with Company standards. Keep immediate supervisor promptly and fully informed of all problems and matters of significance and take prompt corrective action where necessary. Report the need for vehicle or facility maintenance. Prepare required reports on time, and actively participate in staff meetings. Handle customer changes with willingness, friendliness, and a “can-do” attitude; accommodate customer needs with flexibility to ensure a high level of positive customer service"

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