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Subject: Service Level Manager - Banking - Saudi Arabia - Excellent Rates

Matthew Warren posted a job: Service Level Manager - Banking - Saudi Arabia - Excellent Rates

"I am looking for a service level manager in the the banking sector with the following skills: • Have full responsibility for developing and maintaining the IT Service Catalog • Work with teams across organization to identify and deliver process improvements, optimization and automation. • Champion simplification and cost reductions through optimization & automation • Conduct review sessions with the management team to gather, validate and prioritize potential high volume recurring transactions and additional non transactional opportunities to improve cost-effectiveness. • Develop, prioritize, ratify and implement optimization and automation strategies that will increase efficiency throughout the IT infrastructures and reduce the quantity and duration of transaction and non-transactional activities. • Take a leadership role in generating detailed business cases and project plans to ensure smooth progression and completion of initiatives. Provide regular reports of Optimization & Automation projects / initiatives progression. • Gathers, validates and prioritizes targets for optimization and automation • Works with line functions to validate priorities and targets • Develops business case to achieve business outcomes based on targets • Develops detailed plan to address targets based on approved plans • Develop service levels according to each function To disucss further please send an up to date copy of your CV to matthew.warren@ardtechnologies.co.uk"

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