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Subject: Wanted Sr Tech Support - Work with the industry's most comprehensive converged IP services testing solution from wireless to the Internet.

Anna Mathieu posted a job: Wanted Sr Tech Support - Work with the industry's most comprehensive converged IP services testing solution from wireless to the Internet.

"Hiring a Senior Technical Support Engineer - Converged IP Solutions #18828 in Calabasas, CA #18828 Senior Technical Support Engineer - Converged IP Solutions Location: Calabasas, CA Company: Our client provides the industry's most comprehensive converged IP services testing solution from wireless to the Internet. Company serves network equipment manufacturers, service providers, enterprises, and government agencies using their test and simulation platforms to design and validate a broad range of wired, Wi-Fi, and 3G/4G networking equipment and networks. Job Description: - Provides expert level telephone and email support to customers located worldwide - Assists customers with operation and configuration of hardware and software, with an emphasis on routing protocols - Accurately logs, tracks and maintains customer service requests - Achieves customer satisfaction and supports metric goals - Programs and configures Cisco networking equipment, such as routers and switches (complex customer hardware). Requirements: - BS or MS in Computer/Electrical Engineering or equivalent with focus on Internet/Networking/ Wireless domain (or CCIE). - Typically 8-12 years related experience with extensive IP networking background - Minimum 5+ years of experience with routing protocols - Hands on experience on testing different layer 2-7 technologies ranging from subscriber access, routing, load balancing, security and general IP forwarding in IPv4 and IPv6 networks. - Proven in-depth hands-on experience with TCP/IP, L2 and L3 protocols such as OSPF, BGP IV, MPLS, MPLS VPNs, VPLS, PPP, L2TP, GRE, IPSec etc. - Industry experience with proven working knowledge in Ethernet, POS, ATM, PPP, HDLC & MPLS - Travel as needed within US and EMEAAsiaPac as required for training and business meetings Desirable: - Expertise in Internet Security technologies – IPSec/L2TP/PPP - Experience on configuration of firewalls, ACL’s, access and tunneling protocols on Cisco, Juniper & other Vendors routers Contact: Rob Reeves / Redfish Technology President, CEO O: 208.788.8260 E: rob[at]redfishtech[dot]com L: www.linkedin.com/in/robreevesredfish F: www.facebook.com/RedfishTech T: twitter.com/RedfishTech N: tinyurl.com/ylmtqqc/ W: www.redfishtech.com Leading Recruiters in IT and Clean Tech http://bull.hn/l/EK7R/3"

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