Monday, March 19, 2012

New job Renewal Account Manager-Sales (German-Dutch-French),EMEA Technical Support Engineers,Helpdesk Analyst,SMB Sales Executive

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  • Subject: Renewal Account Manager-Sales (German-Dutch-French),EMEA Technical Support Engineers,Helpdesk Analyst,SMB Sales Executive

Radomir Sevillano Borkowski posted a job: Renewal Account Manager-Sales (German-Dutch-French),EMEA Technical Support Engineers,Helpdesk Analyst,SMB Sales Executive

"Summary/Overall Purpose of Role: Reporting to EMEA Renewal Manager/EMEA Team LeaderThe purpose of this role is to drive sales initiatives and processes within our existing account of registered company end users, resellers and distributors and be responsible for the management promotions and generation of high retention rates for the region.The RAM will generate and manage New Business leads as well as enquiries concerning the renewal of company products, using independent judgment under general guidelines and policies set by the Manager of EMEA renewal sales.As part of a virtual team the RAM will be in direct contact with the local sales teams in the region.The role also requires that customer enquiries and customer renewal issues are resolved, escalated, logged and dealt with appropriately.The role will also include the maintenance of accurate customer records, market & competitor information in the Renewal CRM system.Successful candidates shall also be involved in specific projects to promote and maintain continuous improvement within renewal sales and companywide issues.Relocation friendly. Duties & Responsibilities: Management, promotion and generation of high renewal sales rates and meeting set targets. Generate and manage New Business leads and any enquires relating to the renewal of company products (under the guidelines set out by the Manager of EMEA renewal sales) Ensuring that all customer renewal issues are dealt with appropriately. Ensuring that all data is accurate and managed correctly in the Renewal CRM system. Pipeline management. Qualifications/Professional Certifications: Candidates must have a good standard of education with a degree in a business related field or equivalent experience. 3rd level qualification Experienced Required: Candidates must be fluent in English and German A minimum of 2 years proven successful track record in inside-sales or a call centre environment with a strong knowledge of market channels etc. Experience in using sales/CRM software is essential. The ideal candidate must be self motivated, target driven and have the ability to use their initiative in seeking out opportunities with existing clients/projects. The l candidate must also have excellent communication skills as this role requires a lot of interaction with both internal and external stakeholders. Consistent record of achievement is a must. A proficiency of MS Office/Email and good technical understanding is a must. Most of the job descriptions can be found at jobsforeurope.org. In case there is a missing position you are interested in, please contact us. If you are interested in applying, please submit your cover letter and CV with the format “Name_LastName.doc” to recruitment@jobsforeurope.org putting in the email subject the position title. If this job isn’t of interest to you but you know of individuals that might be interested, please feel free to forward this information to relevant parties. Only EU citizens or professionals with an EU working residence permit may apply. All present job positions Renewals Account Manager- (French & Dutch) Renewals Account Manager- (German) Tecnical Account Manager- (Italian) EMEA Technical Support Engineer- ( French) EMEA Tech Support Technician- (Turkish) EMEA Tech Support Technician- (Turkish & German) Senior Engineer- Knowledge Transfer Helpdesk Analyst- (Spanish & French) SMB Sales Executive-(Italian- Contract)"

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