New job Software Support Representative

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Group: JOBS 2.0: Job Search Career Networking Staffing. Post Resume -Get Paid by Employers at Resumark .com Subject: Software Support Representative Shani Ben Shoham posted a job: Software Support Representative "Primary responsibilities includes (not limited to): • Manage multiple connectivity relationships. • Ensure questions and problems are resolved in a timely manner. • Provide organized and clear communication with front, middle and back office personnel. • Ability to program and debug in multiple programming languages(Java, C#, C++, VB). • Maintain and keep up to date all API documentation. • Candidate will report to management in NY and will be part of a global support team. Candidate Profile and Expected Competencies • Resourceful and self reliant in identifying and solving problems. • Comfortable in a competitive environment, knows how to use competition to drive performance without sacrificing quality & teamwork. • Flexible and able to Adapt to rapid and frequent changes. • Strong organizational skills. • Ability to escalate issues depending on connectivity partner needs • Ability to create and analyze code on the fly. • Strong passion for, interest in and knowledge of global markets and personal trading experience. • Impeccable communication skills with customers, staff and management. • Preferable to posses understanding of the FX industry. Skills/Requirements: • Must be eligible to work in Israel • Mother Tongue English (Written and Verbal) • Experience working with a global and multi-lingual company with 500 or more employees where internal structure, process and interdepartmental cooperation were necessary. • Minimum 2 years client services, sales, or client facing experience as a representative. • Bachelors degree in Computer Science, CIS, Mathematics or any other engineering field • 2 years of personal trading experience within the last 5 years, preferably in FX and/or in other liquid markets – Advantage.. • Demonstrated ability to solve complex problems. • Coding experience in C#, Java and C++. Start Date: ASAP Hours: Full time, 40 hours per week. Monday-Thursday: 8.00am-16.30pm, Friday: 7.00am-1.00pm. Location: Har Hotzvim, Jerusalem Interested candidates may email their resume and cover letter in English to jobsfxcm@citybook.co.il. Please reference the Software Support Representative position on your resume and cover letter. Equal Opportunity Employer"

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