New job + NEW VACANCY + AREA MANAGER Home Furnishings Retail Brand Kuwait Westerners welcome michael@frgr.org

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Group: JOBS 2.0: Job Search Career Networking Staffing. Post Resume -Get Paid by Employers at Resumark .com Subject: + NEW VACANCY + AREA MANAGER Home Furnishings Retail Brand Kuwait Westerners welcome michael@frgr.org Richard Hayman posted a job: + NEW VACANCY + AREA MANAGER Home Furnishings Retail Brand Kuwait Westerners welcome michael@frgr.org "Our client is a leading home furnishings retail group with an excellent reputation They are an expanding and developing company moving into new areas and new locations across the Middle East. We are looking for an experienced Area Retail Manager to be based in Kuwait. JOB OVERVIEW: Responsible for the management of 4x showrooms in their area and ensuring sales targets. The goal is to improve the commercial performance of the showrooms in their area, working towards an increased market share by exploiting opportunities, maximize profitability, increase customer satisfaction and ensure continued business growth. A major part of the job is managing, developing and motivating staff to increase sales and improve efficiency. KEY RESPONSIBILITIES: Retail Administration • Study competition regularly and stay ahead of the competition, send regular feedback to the Senior management on competition • Increase the brand’s market share in the area • Maintain best retail standards in all showrooms as per market positioning of the brand • Ensure that customer satisfaction is maintained at the highest level in all stores • Co-ordinate with Customer Relations Supervisor to maintain higher level of customer satisfaction in deliveries and fixing of furniture • Ensure right product is available at the right time in all stores • Ensure replenishments from Warehouse is done on time to avoid losing opportunities • Initiate timely action on slow moving and non moving products Showroom Administration • Prepare stores for events like sale, promotions etc • Ensure that all equipments, fittings in the showroom are in good condition and working properly • Ensure that customer utility areas like prayer room, toilets etc are always kept clean • Ensure that the back store is arranged properly and kept clean • Supervise disposal of damage items • Assist the Showroom Manager in handling customer complaints • With proper planning and space allocation, ensure that co-ordinate ranges are displayed together • Ensuring right mix of staffing across all showrooms • Oversee the scheduling of staff related activities (Leaves, Off’s , Vacation etc) • Train/ Assist Showroom Managers in conducting monthly staff meetings • Ensure that showroom/ shift timings are maintained • Wherever stores are in a mall, maintain good relationship with mall management and get best service from them Staff Wellness and Development • Develop and train staff in advance for future requirements within the area/ company • Train all Retail staff to give a good feedback of the performance of their sections • Ensure that all new recruits understand their job and settle down well within the company • Assist Showroom Managers in Grievance Handling and disciplinary actions within Showroom affairs ESSENTIAL REQUIREMENTS: • A strong, motivational and enthusiastic leader • Based in Kuwait now • A strong retail professional with 5 years strong retail management experience • Should have managed at least 2 stores at once (this will manage 4) • Should be country operations manager level/ regional manager/ area manager • Furniture OR fashion retail background required • Degree qualified BENEFITS: • Salary will reflect levels of experience, responsibility and interview performance To apply in confidence please email your CV to michael@frgr.org FIRST RESORT GLOBAL RECRUITMENT Leaders in Executive Level Recruitment Worldwide www.firstresortrecruitment.com"

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