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Subject: Telecom Engineer II - Las Vegas, NV

Geeta Bichal posted a job: Telecom Engineer II - Las Vegas, NV

"Berean Group is seeking a Telecom Engineer II Location: Las Vegas, NV Duration: 3 - 6 Months Contract to hire w/potential to go permanent Shift: Day/Swing/Grave/On Call Citizenship / Work Authorization: Must be US Citizen or Perm Resident Only Primary Job Responsibilities: The Sr. Telecom Engineer Support will support and maintain complex telecom environment for areas of focus include but are not limited to: network planning and development, voice systems enhancement, and performance. Plans and oversees projects and manages vendors. Support 24x7 call center and internal telecom solutions. Job Requirements: • Extensive knowledge of voice or data communications technology normally attained through a minimum of five years in communications assignments, including three years in project management assignments necessary. • Ability to manage multiple tasks simultaneously. • Must possess strong problem resolution skills. • Excellent communication and documentation skills. • Ability to make knowledgeable decisions. • Strong work ethic and organized work habits. • Ability to interface well with business and vendors. • Call Center and IVR experience, IVR voicexml knowledge is preferable. • Dialer experience in a call center environment, Mosaix Dialer experiences a plus. • Experience with CTI interfaces and data exchange in a call center environment. • Knowledge and skills for installing and managing inside plant wiring and integration of both IP and TDM equipment. • Voice communication engineering experience including TDM, VOIP, SIP, H3.23, QOS, Encryption, Trunk Signaling. • Experience evaluating and designing dial plans, coverage paths, DTC call paths, Automated Routing Service, COS, Vector logic etc. • Foster company success through a professional appearance, being courteous to customers & vendors, and by having a positive attitude. • Experience with integration of voice systems and peripherals including CTI, AES, TSAPI, IVR and PDS systems. Education: • Bachelor degree with major or minor in Computer Science, Telecommunications, or related field or equivalent 5 year experience required. For More Job description and to apply click on the links below: [ http://www.bereangroup.com/jobInfo.do?jobId=116235 ] You can also mail your resume at resumes@bereangroup.com and mona.dutta@bereangroup.com with the job #116235 in the subject line. Applications without the job number may not be attended to. International candidates please excuse. Citizenship / Work Authorization: Must be US Citizen or Perm Resident Only "

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