New job Collection Specialist, Leading Private Banking Company (Boston, MA)

LinkedIn Following

Group: JOBS 2.0: Job Search Career Networking Staffing. Post Resume -Get Paid by Employers at Resumark .com Subject: Collection Specialist, Leading Private Banking Company (Boston, MA) Arpit Patel posted a job: Collection Specialist, Leading Private Banking Company (Boston, MA) "Please do not contact me about this job. View company name and apply directly at: http://bit.ly/r601ee Job Description: The candidate will have daily contact with existing residential mortgage and home equity line of credit borrowers who are delinquent and/or borrowers who are experiencing financial difficulties in making their loan payments. They will work with these borrowers to determine the reason for delinquency in order to prevent a more serious problem and to help them bring their payments current in as short as time as possible. Roles and Responsibilities: •Monitor the delinquency of the bank’s residential portfolio loans, which includes first mortgages, HELOC’s, First Time Home Buyers mortgages. •Follow effective and efficient mortgage collection and delinquency procedures. •Maintain a current awareness and understanding of appropriate Federal and State banking laws, regulations, internal policies and procedures and comply fully with the laws, regulations, policies and procedures. •Review and recommend accounts to begin foreclosure and/or legal action for loan recovery. Refer bankruptcy filings to the Collection Manager •Other duties include overseeing the valuation of foreclosed property (REO), ensuring proper documentation in all transactions, choosing and overseeing acceptable methods of disposal. •Maintain files on all past due accounts, documenting details of methods utilized to secure payment in the Collection System. •Advise borrowers with past due accounts of proper payment schedules and the principles of credit and credit standings. •Use bank systems to access database for obtaining account status or entering data on assigned accounts. •Research and analyze accounts prior to initiating borrowers contact, examine historical data and evaluate past collection efforts. Competencies: •Client Focus - Dedicated to meeting the needs of internal and external clients; listens effectively and establishes and maintains relationships and gains client’s trust and respect. •Ethics, Integrity and Trust - Considers ethical issues before decisions are made and seeks to achieve results that are in the best interest of the Bank. •Ownership, Accountability, Responsibility and Compliance - Takes ownership of tasks, projects, and relationships and follows through on obligations and promises. •Self Development and Learning - Personally committed to learning and actively works to continuously develop professionally. •Teamwork and Collaboration -Works collaboratively; finds common ground and solves problems for the good of all and can represent his/her own interests and yet be fair to the team. •Decision Making and Problem Solving -Makes decisions in a timely manner, uses a mixture of analysis, experience and judgment to solve difficult problems with effective solutions. Qualifications: •A Bachelor's degree in accounting, finance or related field is required. •Five years of Residential Collection experience. •Knowledge of rules and regulations pertaining to collection methods and techniques (Fair Debt Collection Act). •Strong customer-service orientation. •Ability to work well with others in a team environment. •Exhibits exceptional verbal and written communication skills. •Knowledge of Microsoft Excel and Word. Familiar with FISERV a plus. •Fluent in Spanish a plus."

Go see this job post »

Don't want to get activity notifications: Change your following people settings » Learn more about following people's activity LinkedIn values your privacy. At no time has LinkedIn made your email address available to any other LinkedIn user without your permission. ©2011, LinkedIn Corporation.